Operations Manager Arlington

Operations Manager

Full Time • Arlington
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Free uniforms
  • Training & development
Operations Manager – ServiceMaster Clean 

Location: Arlington, TX (DFW Area)
Job Type: Full-Time

About Us

ServiceMaster Clean By Prime is a leading provider of commercial cleaning and specialty cleaning services in the DFW area. We are committed to delivering high-quality service to our clients while maintaining efficiency in our operations. As part of our growing team, we are looking for an experienced Operations Manager to oversee daily business operations, ensure quality service delivery, and drive efficiency through lean management practices.

Job Summary

The Operations Manager will be responsible for overseeing all operational aspects of the business, including staff management, client satisfaction, quality control, and process improvement. This role will ensure smooth execution of cleaning services, maintain strong relationships with clients, develop quality teammates, and drive continuous improvement in service delivery. 

Key Responsibilities

  • Service Operations Management: Oversee daily commercial cleaning and specialty service operations, ensuring schedules are met and quality standards are maintained.
  • Team Leadership & Training: Manage and mentor cleaning staff, supervisors, and subcontractors; provide training on best practices, safety protocols, and customer service.
  • Quality Assurance: Conduct site inspections, implement cleaning checklists, and address service issues to maintain high-quality standards.
  • Client Relations: Serve as the main point of contact for clients, address concerns promptly, and ensure customer satisfaction.
  • Scheduling & Workforce Management: Optimize employee schedules to maximize efficiency and coverage for cleaning services.
  • Inventory & Equipment Management: Monitor and maintain cleaning supplies, ProTeam backpack vacuums, and other equipment to ensure operational readiness.
  • Process Improvement: Apply lean management principles to improve efficiency, reduce waste, and enhance service delivery.
  • Health & Safety Compliance: Ensure all employees follow OSHA standards and company safety policies.
  • Reporting & Metrics: Track KPIs related to operations, employee performance, and customer satisfaction, providing regular reports to leadership.
Qualifications

  • Experience: 3+ years in an operations or management role, preferably in commercial cleaning, janitorial services, or facilities management.
  • Leadership Skills: Proven ability to lead teams, train staff, and enforce performance standards.
  • Process-Driven: Experience in workflow optimization, scheduling, and quality control processes.
  • Customer-Focused: Strong client relationship management and problem-solving skills.
  • Technical Knowledge: Familiarity with commercial cleaning equipment, including ProTeam backpack vacuums, and industry-standard cleaning techniques.
  • Technology Proficiency: Comfortable using scheduling software, reporting tools, and Microsoft Office/Google Workspace.
  • Physical Requirements: Ability to walk, stand, bend, and lift up to 50 lbs as needed for inspections or demonstrations.
  • Valid Driver’s License: Required for site visits and travel within the DFW area.
Compensation & Benefits

  • Competitive salary based on experience
  • Performance-based bonuses
  • Training and development opportunities
  • Company-provided equipment and uniforms
Compensation: $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Our Brand Offers:

*Varies by location.

Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*