OPERATIONS MANAGER Roanoke, VA

OPERATIONS MANAGER

Full Time • Roanoke, VA
Objective:  Manage a business unit in a manner that enable employee's to learn, grow and advance while delivering service that goes above and beyond our customer's expectation.

Responsibilities: 

Ensure managers clearly understand account expectations and demonstrate a proactive attitude.

Communicate clearly the standards of performance and labor budgets for each account to managers and service partners.

Ensure hat periodic projects are completed on schedule

Manage new account start ups 

Assist manager with quality inspections and supply deliveries

Promote a professional image of employees, equipment and vehicles

Conduct training meeting

Ensure that equipment and supply inventories are adequate

 

Customer Service:

Establish a proactive Customer Service attitude through effective planning, clear definition, frequent measurement and feedback

Conduct customer visits as scheduled to ensure customer quality expectations are being exceeded.

Ensure customers knows that they are valued by same day response to communications and quick problem resolution.

 

 
Compensation: $40,000 to $45,000




This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

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Our Brand Offers:

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Competitive Compensation
Paid Time-Off*
Flexible Schedules
No Weekends & Holidays*