Position: Controller ServiceMaster by McCann- Multilocation Business, Headquartered in Defiance, OH
Why Join Us? Here, your work truly matters: every day, we get to help people in their time of need—whether it's restoring a flooded home after a storm, getting a family back into their smoke/fire-damaged house, or helping a business reopen quickly after disaster strikes. Few roles let you support both financial excellence and meaningful, life-changing service to your clients and community. Add in a faith-friendly culture where people genuinely care, opportunities to grow alongside a tight-knit team, and the occasional post-storm pizza party (because teamwork tastes better with cheese), and you've got a place where purpose and hard work come together.
About ServiceMaster by McCann ServiceMaster by McCann is a family-owned disaster restoration and commercial cleaning organization, proudly serving clients in their time of need since 1969. From water mitigation, fire/smoke recovery, mold remediation, biohazard/trauma remediation to catastrophic recovery and full service repairs; and commercial/industrial cleaning — we do it all, 24/7. We are NW Ohio and NE Indiana’s leading restoration organization specializing in servicing the insurance industry and tackling the needs of our commercial/industrial clients with large and sometimes complex projects. Backed by ServiceMaster's 57+ years of expertise, our 130+ team members deliver certified, high-touch solutions that get clients back on their feet fast (and keep insurance professionals smiling).
Our Core Values We don't just talk values—we live them: • Honor God in all we do • Help our team develop • Build client relationships • Grow profitably If these resonate (and you're ready to work hard while keeping faith and fun in the mix), you're in the right place.
Position Summary: We're on the hunt for a Controller who's equal parts numbers ninja and hands-on hustler. You'll steer our financial ship with precision, deliver insights that fuel smart decisions, and help us scale profitably—all while embracing our Entrepreneurial Operating System (EOS) basics (think Scorecards, Rocks, and IDS meetings without the jargon overload). Bonus: a serious work ethic is non-negotiable. In our world, "peak season" can mean post-tornado chaos, and the right person rolls up sleeves without complaint. (We promise the coffee is strong and the team is stronger.) This role reports directly to Brandon McCann, President/Owner—a hands-on leader who values integrity, growth, and getting stuff done. You'll partner closely with him and operations to turn financial data into actionable wins. Note: This is not a remote position. We thrive on in-person collaboration at our Defiance headquarters—from morning huddles to storm-season strategy sessions.
Key Responsibilities • Own the full accounting suite: GL, AP/AR, payroll, budgeting, forecasting, and month-end close faster than a restoration crew dries a basement. • Drive cash flow mastery, banking smarts, tax compliance, audits, and insurance-claim financial tracking (because claims paperwork never sleeps). • Produce crisp financial statements, variance reports, KPIs, and EOS-friendly dashboards that make all Level 10 Meetings productive (and occasionally entertaining). • Manage our Centralized Ops Team—the internal support squad that keeps our production heroes humming by handling facilities maintenance, asset management, resource allocation, and all the behind-the-scenes needs so our field teams can focus on crushing it for clients (think: making sure trucks are fueled, tools are stocked, and warehouses are ready for action—no small feat in a multilocation operation!). • Mentor and develop the finance team (and support Centralized Ops growth)—living our "help our team develop" value like it's your personal mission. • Team up with ops on job costing, project profitability, cost controls, and growth plays that keep us expanding smartly. • Champion GAAP compliance, strong controls, and ethical practices that align with honoring God in every decision. • Bring proactive ideas to strategic planning, helping us grow profitably while building those rock-solid client relationships.
Qualifications • Bachelor’s/Associates in accounting, Finance, or similar (CPA/CMA? You're basically a unicorn—welcome). We value experience and work ethic over formal degrees so if you think you’re a good fit, give it a try. • 5+ years in progressive financial leadership, ideally in service/project-based businesses (restoration, construction, or cleaning experience = major bonus points). • Basic working knowledge of EOS (you get the big ideas: traction tools, meeting rhythms, accountability without the eye rolls). • Must love hard work—comfortable diving into details during crunch times, storm-season overtime, or whenever the business needs you (no clock-watchers need apply). • Excel wizardry, solid accounting software chops (QuickBooks, Sage, etc.), and the ability to turn data into stories leadership actually wants to hear. • Unwavering integrity, faith-aligned values, and a genuine passion for team growth and profitable client wins. • Strong communicator who can explain complex finances without putting people to sleep.
Ready to bring financial order while honoring our values and working alongside a driven owner—right here at our Defiance headquarters? Apply today—send your resume with "Controller – EOS Ready" in the subject line to brandon@smbymccann.com. Not sure if you are a fit, feel free to call and chat with Brandon @ 419-576-6621. Headhunters need not engage, we are looking for an individual that can stand on their own. Please don’t use Grok for your resume, he is already on our team! We want to hear from you.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.