ServiceMaster Restore is looking to expand our Disaster Restoration Division. We specialize in Residential and Commercial Disaster Cleaning.
Established in 1969, ServiceMaster by McCann, is the leader in Disaster Restoration and Commercial Cleaning Services. We service NW Ohio, NE Indiana, and greater Lima.
ServiceMaster by McCann focuses on 4 Main Core Values that provides healthy workplace culture and organizational pride.
Honor God in all we do
Help our team develop
Build client relationships
Grow profitability
Purpose:
The contents technician assists the contents division with the packing and cleaning of client's belongings affected by water, fire, smoke, and mold. Contents Technicians are expected to provide exceptional customer service when carrying out their duties.
Duties and Responsibilities:
- Completion of contents tasks based on work orders.
- Thorough understanding of water, mold, and smoke removal procedures. Develop knowledge of cleaning equipment.
- Communicate job progress and employee performance of restoration team daily to Restoration Supervisor and/or Production Administrator.
- Understanding of cleaning upholstery & carpeting, odor removal and treatment of hazardous materials.
- Recording a thorough inventory of all clients' restorable and non-restorable items
- Packing and unpacking of clients' property in a secure manner, with care to not damage property or structure.
- Responsible for collecting information and communicating supplements and change orders.
- Provide accurate information to support the job costing process.
- Understand and utilize DASH, iCAT, and all company software to assist in completion of job tasks.
- Maintains a clean job site: picks up all tools and equipment and secures job site each day to eliminate potential hazards.
- Model and enforce safety rules and policies.
- Required to complete Emergency Services and post-reconstruction clean-up work which may include: water/mold/sewage/fire damage.
Qualifications:
- 1+ year in cleaning or general labor position
- Consistent attendance and punctuality
- Valid in-state driver's license with clean driving record
- Technology savvy (iPhone, iPad, Office Suite Applications) is a plus
- Can work well both in teams and independently
- Works well with hands
- Clearly demonstrate effective communication skills both verbal and written
- Possess strong customer service skills and handle challenging situations in a professional manner
- Have a strong attention to detail and a positive attitude
- Demonstrate the ability to complete work orders and meet deadlines
Working Conditions:
This position will require working indoors and outdoors in various settings; residential and commercial work sites. Physical effort is needed to endure long hours working outside in extreme conditions in awkward positions causing physical discomfort and strain, lifting and adjusting heavy objects, and working with materials that could cause injury or illness. Typical workweek is eight (8) hour workdays, five (5) days per week and must participate in the monthly emergency on call rotation.
Physical Requirements:
- Physical activity that requires full range of body movements including the use of hands, feet and fingers to handle or feel objects and use equipment.
- Physical activity that often requires walking, bending, sitting and lifting for prolonged periods of time.
- Physical activity that often requires bending, stooping, reaching, climbing, kneeling and/or twisting.
- Physical activity that often requires lifting over 75 lbs.
- Physical activity that requires travel by truck with trailer.
- Physical activity that requires pushing and/or pulling over 30 lbs.
Compensation:
- Will be based on experience.
- Weekly pay period.
- On call and OT bonus are applied.
- Holiday Day Pay eligible
- PTO accural starts at 90 days
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.