**Position Overview: Data Entry Clerk**
We are actively seeking a diligent and well-organized Data Entry Clerk to join our team. This role is crucial in providing comprehensive advice and support to candidates throughout the enrollment process, ensuring a smooth and efficient experience. The Enrollment Specialist will be responsible for evaluating applications, managing documentation, gathering necessary information, inputting data, and delivering exceptional customer service to all stakeholders involved.
**Key Responsibilities:**
1. **Candidate Assessment and Support:**
- Effectively assess candidates' eligibility for specific programs, services, or courses by reviewing applications and supporting documents.
- Offer tailored recommendations to candidates based on their qualifications and interests, guiding them toward the most suitable options.
2. **Application Management:**
- Ensure that all applications are accurately completed and that all necessary supporting documents are submitted in a timely manner.
- Maintain precise records of all applications and candidate interactions, ensuring compliance with institutional policies and procedures.
3. **Data Entry and Record Keeping:**
- Input, update, and review data and records in the enrollment management system, ensuring accuracy and completeness.
- Conduct regular audits of data to identify and rectify discrepancies, maintaining the integrity of the enrollment database.
4. **Customer Service and Communication:**
- Address inquiries and concerns from candidates, parents, and other stakeholders, providing comprehensive information regarding enrollment requirements, processes, and policies.
- Communicate effectively with applicants and prospective candidates through various channels, including phone, email, and in-person meetings.
5. **Enrollment Processing:**
- Process enrollments and dis-enrollments efficiently, ensuring that all necessary documentation is completed and filed appropriately.
- Assist with billing and payment processing, ensuring that candidates are informed of their financial obligations and options.
6. **Informational Sessions:**
- Conduct informational sessions for prospective candidates, providing an overview of available programs, services, and the enrollment process.
- Prepare and present materials that effectively communicate key information and answer questions from attendees.
**Qualifications:**
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
- Excellent communication abilities, both written and verbal, to interact professionally with candidates and colleagues.
- Proficiency in data entry and management, with experience using enrollment management systems or similar software preferred.
- A customer-focused mindset, with a commitment to providing exceptional service and support to candidates throughout their enrollment journey.
- Ability to work collaboratively within a team environment while also demonstrating initiative and independence in completing tasks.
This is a remote position.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.