Benefits:

401(k)
Bonus based on performance
Company car
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Home office stipend
Opportunity for advancement
Paid time off
Parental leave
Signing bonus
Training & development
Vision insurance
Wellness resources

Our team is searching for a professional, diligent, and client individual to work as a Call Center Representative. The ideal candidate will have prior experience in a similar role and keep customer satisfaction at the forefront of all interactions. This position's core roles include taking outgoing calls to provide assistance and returning incoming calls from clients to address their needs.

1. **Respond to Customer Calls**:
Engage with customers promptly, listen to their inquiries, and provide clear assistance.

2. **Verify Customer Identity**:
Follow verification protocols to confirm customer identity before discussing sensitive information.

3. **Update Customer Information in CRM**:
Regularly maintain accurate customer records in the CRM system for personalized service.

4. **Address Inquiries and Process Payments**:
Provide product information and securely process payments over the phone.

5. **Initiate Outbound Calls**:
Proactively contact customers about renewals and additional services to enhance their experience.

6. **Record Sales and Transactions**:
Document all sales and related transactions accurately.

This is a remote position.

Compensation: $20.00 - $25.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

(if you already have a resume on Indeed)