Benefits:

401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Signing bonus
Training & development
Tuition assistance
Wellness resources

The Call Center Representative will receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments. Call Center Agents will make outbound calls to follow up on inquiries and rental reservations.

Essential Job Functions and Responsibilities

Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
Work with existing customers by answering questions, taking payments and resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets
Perform duties assigned by Supervisor(s).

Qualifications

Customer centric
Sales driven with a can do attitude
Good computer skills
Excellent verbal, phone, and email communication
Ability to build relationships, (both internal and external)
Good problem solving abilities.
Multi-tasking is a must
A dedicated, quiet, secure work space free of distractions
Excellent internet connectivity
Ability to work weekends

This is a remote position.

Compensation: $16.00 - $16.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

(if you already have a resume on Indeed)