Experienced Commercial Cleaning Supervisor – Newport News
Full-Time Associate Site Supervisor | 1pm - 9pm | Monday - Friday | $16 - $17 an hour
If you're passionate about leading teams to success, solving problems on the fly, and delivering exceptional service, then ServiceMaster wants you!
Why Join ServiceMaster?
Family-Owned & Community-Focused: We’re a close-knit team with decades of experience and we are dedicated to serving our employees as well as we serve our client. We pride ourselves on being different than other janitorial companies through offering a stable, supportive environment where your leadership can thrive and where you’ll be valued for your contributions. If you have a proven track record of managing teams in busy environments like retail, restaurants, or warehouses, this is your opportunity to make a real impact and grow with us.
“I work together with my supervisors every day to prioritize and problem-solve. I trust their solutions and ideas as we work toward the same goals. My supervisors are excellent role models for their teams.”
– Janice, Senior Area Manager, 15+ years
Room for Growth: We believe in promoting from within and providing the tools to help our team members succeed. Whether you're managing a route or guiding a team on-site, you'll have opportunities to advance in your career.
What You’ll Do:
- Take ownership of daily operations, ensuring exceptional cleaning standards for a seven-story, state-of-the art, office building.
- Be a hands-on leader: mentor, train, and clean alongside a team of 15-20 full-time and part-time cleaners to build a cohesive, high-performing crew.
- Conduct regular site inspections, provide hands-on support, and solve problems in real-time to ensure client satisfaction.
- Manage client relationships professionally, ensuring clear and consistent communication.
What You Won't Do:
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You will NOT be responsible for interviewing, hiring, scheduling, or payroll. You will have strong support from our Senior Area Manager who handles staffing, scheduling, and payroll, allowing you to focus on delivering excellent service and leadership on-site.
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You will NOT chase supplies. Our supply manager has been with ServiceMaster for 15 years and takes great pride in efficiently delivering supplies with a well-thought-out strategy.
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You will NOT be left to face difficult or uncomfortable situations alone. A full support team, including our Operations & Project managers as well as your Senior Area Manager, are just a few miles away and ready to assist whenever needed.
Requirements:
✔️ 2+ years in leadership roles within service-driven industries like retail, restaurant, warehouse, or janitorial environments (required).
✔️ Strong communication skills across in-person, phone, text, and email interactions.
✔️ Ability to work a 40-hour workweek (Monday - Friday, 1pm - 9pm).
✔️ Ability to pass a background check and drug screen (required).
✔️ A passion for delivering high-quality service with attention to detail.
What We Offer:
- A collaborative team that supports each other in solving challenges, including our local home office with a full-time team dedicated to supporting our 150+ cleaning crew from Williamsburg to Virginia Beach.
- A 60- day training program - setting you up with clear expectations and the tools to achieve them.
- Company phone, uniforms, and all necessary supplies provided.
- Comprehensive benefits including health, dental, and a 401(k) with employer match.
- Paid time off, holidays, and opportunities for overtime.
- Weekly pay.
- Training and development programs to help you advance.
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Referral bonuses of up to $110 for bringing in new talent.
If you're ready to take the next step in your leadership career and make a real impact in a company that values your skills and dedication, apply today!
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.